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If we had to guess, you’re here because you have a question about your ProFit® Ergo Vertical Wireless Trackball. If that’s the case, then we have multiple ways for you to find answers and contact us – from a helpful walkthrough video, to a product diagram and installation guide, to live chat.
And if you’re here because you absolutely love your new ProFit® Ergo Vertical Wireless Trackball and you want to let everyone know, you can do that too further down the page.
Talk with a human:
800-535-4242
Technical support:
Support page
Live chat:
Click the Live Chat tab on the right
Install KensingtonWorks™ software and enhance productivity by customising workflow options per application for virtually endless function combinations.
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No. The ProFit® Ergo Vertical Wireless Trackball is plug-and-play. Install KensingtonWorks™ software and enhance productivity by customising workflow options per application for virtually endless function combinations.
You can connect up to three devices – one via the 2.4GHz nano
A built-in trackball ejection button allows you to effortlessly remove the trackball to clean dirt, grime and germs and keep your trackball functioning smoothly.
You can expect to get 13 months of performance from two AA batteries (included). The battery indicator light will alert you when it’s time for a change.
The trackball functions of our default settings should work with Linux, but customisation settings made with KensingtonWorks only work with Windows and macOS.
The trackball functions of our default settings should work with Chrome OS, but customisation settings made with KensingtonWorks only work with Windows and macOS.
Not at the moment, but you can programme the buttons with KensingWorks to accommodate left-handed use.
It's not unusually loud, but it does still make a clicking sound.
The height of Vertical Trackball is 68mm (2.68 inches).
No. DPI adjustments can be made using the DPI switch located on the bottom of the device. You can also adjust pointer speed with KensingtonWorks.
The functions of our default settings should work with Android, but customisation settings made with KensingtonWorks only work with Windows and macOS
The functions of our default settings should work with iOS 13 and above, but customisation settings made with KensingtonWorks only work with Windows and macOS.
No. It is only detented such that you feel it click as you scroll the wheel.
The functions of our default settings should work with PS4, but customisation settings made with KensingtonWorks only work with Windows and macOS
Yes, but you’ll need an adapter (USB-A to USB-C for the trackball, or USB-C to USB-A for the host device).
It only works as a trackball.
Since mice and keyboards don't use huge amounts of data, it’s USB 2.0. But it works in either port.
Yes, with KensingtonWorks software.
Yes. It can scroll both vertically and horizontally. But whether the horizontal scroll can work or not will depend on whether the application itself can support horizontal scrolling. Excel currently doesn’t support horizontal scrolling by default.
The trackball functions of our default settings should work with Photoshop and Illustrator, but to perform specific functions, you’ll need to customise with KensingtonWorks and adjust your settings for each application.
A: It’s plug-and-play by default, however free downloadable KensingtonWorks software lets you customise the buttons and functions. Some buttons, such as the Bluetooth pairing button, are not programmable.
There are nine programmable buttons.
Yes. A trackball can work on any surface since the ball will always rotate within its socket.
