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Have a question about your MD125U4 docking station? Need guidance with setup? Want to chat with a Kensington docking solution specialist? Just scroll and select the resource you need.
Connect with a Kensington product specialist.
Phone:
800-535-4242
Technical Support:
Support page
Live chat:
Click the Live Chat tab on the right
Kensington takes pride in making our comprehensive installation guides easy to follow, with simple illustrations and step-by-step instructions. This guide will walk you through setup and help you get to know your new docking station.
A: Yes, the dock works with computing devices that have at least one available USB-C port.
A: Yes, the MD125U4 supports charging if your device’s USB-C port supports Power Delivery. Please check the specs of your device or contact us if you need any help identifying if your USB-C port supports Power Delivery.
A: The MD125U4 supports Windows®10 or above (it is best for USB4 Surface devices).
A: No, the MD125U4 is plug and play so no software is required.
A: Yes, the MD125U4 is compatible with a device that has a Thunderbolt 3 or a Thunderbolt 4 port. However, it will not deliver the maximum bandwidth of Thunderbolt technology (40Gbps), but if your device supports USB4 this dock can support Dual 4K and up to 40Gbps upstream speeds for video (30Gbps) and data (10Gbps).
A: If your USB-C port doesn’t support Alt Mode, then you won’t receive video output. If this is your scenario, one of our USB-A or Hybrid USB-A/USB-C dockswould work better for you.
A: If your device doesn’t support PD, the MD125U4 will work correctly with video and data (including audio and Ethernet) but will not be able to charge the host device.
A: Yes, the MD125U4 supports up to 100W of power pass-through using a USB-C power adapter (80W or greater). An optional 100W power adapteris also available separately.
A: DualMonitor: Up to 4K @ 120Hz*Single monitor: Up to 8K @ 30Hz* *Requires host device to have DSC enabled
A: Yes, the MD125U4 docking station has a 2.5Gbps Ethernet port. Please download the latest Realtek driver for the best 2.5Gbps Ethernet connection.
A: No
A: The maximum speed on the USB 3.2 Gen2 ports is 10Gbps.
A: No. Please visit https://www.kensington.com/dockworks/ for a complete list of the docking stations that are compatible with DockWorks.
