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Kensington P/N: K38249 SD4800P USB-C Driverless Docking Station
Issue Statement: If you are experiencing intermittent Video (monitor is not functioning properly through the dock) or Power Delivery (your laptop will no longer charge through the docking station), we recommend upgrading the firmware on your docking station.
Potentially Impacted USB-C Host Devices*:
Surface Pro 7
Surface Pro 7+
Surface Go 2
Surface Book 3
Surface Laptop 3
*Note: The issue may not be limited to just the above listed devices. Please contact Kensington’s Technical Support department should you be experiencing these issues on a device not listed above, or if you have any questions or concerns.
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